When quality goes hand in hand with functionality
Since the establishment in 1999, Kingsland’s recipe has been stunning yet functional and practical attire in fine quality, which blends classic equestrian fashion and contemporary design. Today – more than twenty years later – Kingsland is a leading player in equestrian sport and lifestyle apparel.
To support the international sales effort, the company is now looking for a Sales Backup. In this role, your most important tasks will be to help the sales team accelerate sales and provide high-quality customer service to existing clients.
Tasks and areas of responsibility:
- Customer service to existing clients via phone and mail
- Supporting the sales team and future e-commerce team
- Contributing to the continuous improvement and optimization of customer service processes
- Registration and follow-up on incoming orders incl. handling potential corrections
- Planning and attending equestrian fairs, tournaments, and shows
- Assisting the marketing team in preparing photoshoots
You will be based at the Kingsland office in Copenhagen, and travel activity will include visits to equestrian fairs and/ or sale meetings, both nationally and internationally. You will be reporting directly to the CSO.
Excellent customer service and sales support
We are looking for someone who is outgoing and positive, and who can make a difference in supporting the sales team. You firmly believe that the needs of the clients are first priority, and you are highly competent in creating excellent customer service experiences which accelerates sales.
You must have a background in sales and preferably experience in sale support within the textile industry. You are skilled at achieving an overview of tasks and once you have established an overview, you know exactly how to coordinate and execute to get the job done. Along the way, you look for ways to improve and optimize processes so that each day is better and a bit more effective than the previous one.
It is a must that you are skilled in both Danish and English, while any Scandinavian language is an extra advantage. If you are skilled in German as well it will be an advantage but not a must. You thrive in an environment where the to-do varies from day to day – and where it might change doing the day. It is an advantage if you know the equestrian environment well and are passionate about riding.
Colleagues and clients across the world
Back in 1999, the founder took it upon herself to create a brand, which considers the rigors of equestrian sport – without compromising the design. That was the beginning of Kingsland, which have provided high quality clothing and horse gear to riders around the world for twenty years.
As the new Sales Backup, you get 35 dedicated colleagues across offices in Norway, Denmark, and China – besides salesmen, agents, and distributors in more than 15 markets.
As a company, we care deeply about our social responsibility. Therefore, we consider rights and safety for the employees, care for the environment, and animal welfare three major priorities.
The recruiting process is handled by Human Trust.
Kingsland is established by pioneers. Created by riders more than twenty years ago in Norway, we honor the great traditions of the equestrian lifestyle, but we keep striving to bring out collections that define modern riders. Not afraid to bring fashion into our equestrian world, but never compromise on quality and performance.
We are riders; it’s our passion. We know that nothing compares to the sound of hooves and feeling from the back of your horse, or the rush that follows a new equestrian challenge. We are riders; it’s our way of life; it’s who we are.
In 2022, Kingsland opens a new office located in Copenhagen where the new E-commerce team will be a big part of creating further growth and accelerating Kingsland’s online sales through the webshop.
Kingsland is part of the Global Equestrian Group.